JetBlue is tightening the leash on its emotional support animal policy, accepting only puppies, cats, and miniature ponies on board as of July 1.
The New York-headquartered carrier announced the new regulations in a recent statement, which also stipulated that passengers traveling with these animals would need to submit three documents substantiating the pet’s status an emotional support or psychiatric service animal. Clients must inform JetBlue 48 hours in advance of their trip-up, and accept all liability for any injuries or injuries the animal may cause on board.
“The new requirements follow a dramatic increase in industry incidents involving emotional support animals that haven’t been adequately trained to behave in a busy airport or the confined space of an aircraft, which creates health and safety dangers for customers, crewmembers and other service or subsistence animals, ” the statement reads.
JetBlue is the latest major carrier to join the pack of airlines instating restrictive rules for traveling with subsistence animals in the skies. In recent months, United Airline, Delta Air Line and Alaska Airline have all cracked down and introduced new policies on the matter, citing intensifying instances of customer abuse and animal-related incidents mid-flight.
“People have been abusing this category of animals — it’s basically to bring the family pet along, ” Taylor Garland, spokesperson for the Association of Flight Attendants, told Fox 25 of the policy changes. “This issue has grown so much over the last few years that it starts to legitimately affect the people who really do need these animals.”
In 2017, U.S. airlines flew 751,000 convenience pets — a whopping 80 percent leap from 2016, according to an informal survey from Airlines for America quoted by the Dallas Morning News.
JetBlue’s previous policy only required one document corroborating the passenger’s mental health requirements for an emotional support animal, a company spokesman confirmed.
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